FAQs

    11 . I have already visited Kenya one time using my single entry visa, do I need to apply for another eVisa?

    Yes, when your visa is used or expired you need to apply for another visa in order to travel to Kenya again.
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    12 . Can i extend my stay in Kenya?

    After the initial days allocated by the immigration control at the port of entry have elapsed, you renew your visa at the immigration headquarters in Nairobi.
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    13 . If I cancel my online order will my fees be refunded?

    If you would like to cancel your application, you can write an email for us or call us to let us know about your decisions.

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    14 . Is my personal information secure to submit online?

    Yes, when you complete your application for a Kenyan e-Visa, your information is secure and is submitted directly to the Kenyan government.
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    15 . Do I need to apply an eVisa for my children?

    As Kenyan Government regulation, applicants below 16 years old don't need to apply for an eVisa.

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    16 . What is the SEPA Transfer?

    The SEPA is in short for The Single Euro Payments Area which is a single market for euro-denominated payments.
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