Kenya Travel Medical Insurance

Travel medical insurance can help protect visitors against unexpected medical expenses during their stay in Kenya.

The policy provides medical and emergency benefits during the insured period, subject to the limits, terms, conditions, and exclusions stated in the insurance certificate and full policy wording.

Why Consider Travel Medical Insurance for Kenya?

Unexpected medical situations can happen while travelling. Having travel medical insurance helps visitors access medical support and reduce the financial impact of eligible medical emergencies during their trip.

Kenya's travel medical insurance regulations provide for medical and emergency benefits for travelers entering the country, including emergency medical expenses, emergency medical evacuation, hospital benefits, prescription medicines, and repatriation of mortal remains.

What Does This Travel Medical Insurance Cover?

The Kenya Inbound Travel Medical Insurance certificate provides coverage for the following benefits:

  • Medical Expenses: up to USD 20,000
  • Emergency Medical Transportation: up to USD 25,000
  • Prescribed Medicines: up to USD 300
  • Mental Illness: up to USD 1,000
  • Repatriation of Mortal Remains: up to USD 5,000

Coverage applies only within the insured period shown on your certificate and is subject to the applicable policy terms and conditions.

What Does This Travel Medical Insurance Not Cover?

This policy does not cover every medical or travel-related situation.

Depending on the policy terms, exclusions may include:

  • Treatment that was foreseeable before travel
  • Travel undertaken for the purpose of receiving medical treatment
  • Routine medical check-ups
  • Vaccinations
  • Family planning services
  • Weight-loss treatment
  • Cosmetic or elective procedures
  • Other expenses excluded under the policy

Please refer to the full policy wording for complete details of exclusions and limitations.

Medical Treatment and Provider Network

Medical treatment may need to be obtained through an approved healthcare provider network.

Certain treatments may also require prior authorization in accordance with the policy terms.

For medical assistance, travelers should use the emergency contact details provided on their insurance certificate.

Who Provides This Insurance?

Travel medical insurance services available through this website are supported by authorized insurance entities responsible for administering and providing the applicable insurance coverage.

Our website assists travelers with access to travel-related services but does not act as the insurance provider or insurer.

The insurance certificate identifies the relevant insurance administrator and contains the applicable policy details.

How Are Claims Handled?

Insurance claims are assessed according to the official policy terms.

Depending on the claim, travelers may be required to provide:

  • Medical reports
  • Treatment records
  • Receipts or invoices
  • Policy or certificate details
  • Other supporting documents requested by the insurer or claims administrator

Final claim approval and settlement are determined by the responsible insurance entity in accordance with the policy terms.

Insurance Certificate

Your insurance certificate serves as evidence of insurance coverage and normally includes:

  • Policy holder name
  • Passport number
  • Policy number
  • Insurance period
  • Benefit limits
  • Emergency assistance details

The certificate should always be read together with the full policy wording, which contains the complete terms, conditions, limits, and exclusions of the insurance.

Official Policy Information

Kenya's travel medical insurance framework is provided for under the Social Health Insurance (General) Regulations, 2024, including Regulation 70 on travel insurance cover.

The Kenya Ministry of Health has also published an Administrative Framework for Implementation of the Mandatory Inbound Travel Health Insurance Program .

Apply for Your Kenya eTA

Planning a trip to Kenya? Prepare your travel documents and complete your Kenya eTA application before departure.

Why Apply Online?

  • Online eTA application support
  • Clear application steps and requirements
  • Status updates during processing

Apply for Your Kenya eTA

Important Disclosures

  • Insurance coverage is subject to the benefits, limits, terms, conditions, and exclusions stated in the applicable policy.
  • Our website does not act as an insurer and does not make final decisions on insurance claims.
  • Claims are assessed by the responsible insurer or authorized claims administrator according to the applicable policy terms.
  • The insurance certificate is evidence of coverage and should be read together with the full policy wording.
  • Coverage dates must match the insured period shown on the certificate.
  • Government and insurance requirements may change. Travelers should check the latest requirements before departure.
Expand your online sales through an all-in-one live chat app.
COOKIE SETTINGS